Consumer Affairs Ministry To Summon Edutech Firms Amid Rising Complaints

Consumer affairs ministry may summon amid rising complaints against edutech companies

New Delhi:

After slamming restaurants and ride-hailing apps, the consumer affairs ministry will soon hold a meeting with edutech firms such as Byju’s and Unacademy amid complaints these platforms had put additional study pressure on schools.

When asked whether the government is taking action against advertisements by edutech companies for putting pressure on children, especially Byju’s new advertisement ‘two teacher benefits’, consumer affairs secretary Rohit Kumar Singh said: “We are aware of it. I have called a meeting of edutech companies in the next week or so”.

The secretary was responding to questions from journalists on the new guidelines to check misleading advertisements.

On the action taken to check fake reviews on e-commerce companies, the Secretary said that a committee has been constituted to frame guidelines to prevent fake reviews.

The committee will have representatives from e-tailers like Amazon, Reliance, consumer organizations and law firms. “We expect to issue guidelines to prevent fake reviews in the next 60 days,” he added.

Recently, the secretary held a meeting with restaurant and hotel representatives on service charge issues as well as ride-hailing apps on unfair trade practices.

Chief Commissioner of Central Consumer Protection Authority and Additional Secretary in the Ministry of Consumer Affairs Nidhi Khare and other senior officials were present in the press conference.

(Except for the title, this story has not been edited by NDTV staff and is published from a syndicated feed.)

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